The quickest way to reach us for setup help and plan questions.
Message Us on WhatsAppGood for longer questions, screenshots and anything you’d like in writing.
Send an EmailGet help faster
Include these details in your first message and we can help right away:
- Your device: for example Fire TV Stick 4K, a Samsung or LG TV model, or an iPhone.
- The app you use: for example TiviMate or IPTV Smarters Pro.
- A screenshot of the error, if you see one. Hide any passwords before sending it.
Help in your language
Write to us in English or French and we reply in the same language, on WhatsApp or by email.
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